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Privacy Policy
Issue date : 28/6/2018
Your privacy is important to us. When you use our services, you share personal data with us. You should be able to trust that we handle your information carefully and confidentially. This privacy statement explains how we do this.
This Privacy Statement also applies to the website www.belorta.be, managed by BelOrta cv, with registered office at Mechelsesteenweg 120, 2860 Sint-Katelijne-Waver, and company number BE 0848.973.395 (hereinafter referred to as “BelOrta” or “we”).
By using our services and website, you unconditionally accept this privacy statement. We may change the privacy policy at any time. Therefore, it’s advisable to review this privacy statement regularly.
What personal data do we collect?
We only collect personal data when you choose to share identification details with us, whether through the website or otherwise: this includes name and contact details, personal information (such as date of birth and gender), and credentials (passwords, logins).
We also collect the content of any communication as long as necessary to provide you with our services.
You can visit our website without sharing personal data. In that case, certain data may still be collected through cookies, for example, to remember the language you use on the site.
Cookies
Our website uses functional cookies. Cookies are small data files automatically stored on your computer’s hard drive. They help make your use of the website faster and more efficient. Cookies cannot damage your computer or files.
Cookies store information about certain preferences (language choice, browser used, IP address, etc.) and can remember some contact details (login, password). Thanks to cookies, you can be recognised when you return to our website, allowing us to serve you better next time.
Cookies enable us to monitor and analyse website usage.
You can always refuse cookies via your browser settings. If you do, some parts of the website may no longer work properly.
What do we use your personal data for?
We use the personal data you provide to us:
- To establish and execute an agreement with you
- To inform you about our services, new events or developments in the sector, and to send you (news) updates and promotional messages
- To evaluate our operations and service
- To answer your questions and communicate with you
For processing personal data, we rely on your consent and/or the necessity of processing to provide our services to you, or on a legal obligation, or for a legitimate interest.
Who has access to your personal data?
We share your personal data with your consent, if necessary to provide our services, or if legally required.
We may share your data with affiliated companies or third parties who process data on our behalf. These service providers, acting as data processors, are not permitted to use or disclose your data beyond what is described in this privacy statement.
We do not sell or release the personal data we collect to third parties, except as described here or as informed at the time of collection.
We may also disclose your data:
- When required by law or legal process
- In connection with investigations into suspected or actual fraudulent and illegal activities
We reserve the right to transfer personal data if we sell part or all of our business or assets. In such cases, we will take reasonable steps to ensure the new owner processes the data in accordance with this privacy statement.
Links to other websites
Our website contains links to other websites. This privacy policy applies only to our website. We therefore recommend that you review the privacy statements of those other sites. We are not responsible for the privacy policies of other websites, even if you visit them through links on our site.
How long is personal data retained?
We keep personal data as long as necessary to provide you with our services or for other essential purposes, such as complying with legal obligations.
Data is deleted five years after the end of any cooperation or after our last contact, except in cases of ongoing disputes.
What are your rights?
Right to access and correction
You can exercise your right to access and correction at any time, in accordance with Belgian privacy law. You can do this by sending a request with a copy of your ID card to [email protected] or by post to the head office address.
Right to data portability
You have the right to receive the personal data you provided to us in a structured, common, and machine-readable format, whether or not with the intention to transfer the data to another party.
Right to have data erased
You can exercise your right to have data erased at any time, in accordance with data protection regulations, by sending a request along with a copy of your ID card to [email protected] or by post to the head office address.
Following such a request, we will no longer use your personal data and will only retain it as far as necessary to comply with a legal obligation.
Right to object and complaints
If you wish for us to stop processing your data, you can withdraw your consent at any time—fully or partially. This may result in us no longer being able to provide our services. You can do this by sending a request with a copy of your ID card to [email protected] or by post to the head office address.
If you have a question or complaint about how your personal data is processed, you can send it to [email protected] or by post to the head office address. We commit to responding to these requests and complaints promptly.
If at any time you feel one of your rights has not been respected, you may also file a complaint with the Belgian Data Protection Authority.
Is your data safe with us?
We have taken the necessary physical, technical, and organisational security measures to effectively protect your personal data against unauthorised access, use, and disclosure.
Only authorised persons have access to your data, following a two-step verification process on our server, which is protected by encryption, including SSL technology.
Contact us
If you have further questions about this privacy statement, wish to exercise your rights, or want to modify the data or settings you provided, please contact us at [email protected].